Our responsible control
environment

Our rigorous control environment outperforms the operations of a typical business.

At the heart of Lumina lies an unwavering commitment to discretion and confidentiality. Leveraging over 25 years of investment in cutting-edge technology, policies, procedures and processes, we safeguard our clients’ information and assets for optimal security and peace of mind.

Our robust control environment.

We make it our business to fully understand your business dynamics and priorities. At the same time, we operate at just enough distance to quickly and objectively assess situations with a wider view of the market.

Since 1998 we’ve successfully assumed financial control for leading multi-national and Australian organisations, investing significantly in IT infrastructure, processes and systems to provide a rigorous control environment well beyond the scale of a standard operation.

Our robust control environment includes:

  • An advanced IT framework that is regularly tested and upgraded to ensure responsible and appropriate data management, while always maintaining protection.
  • Assignment of a stable client team, where key team members remain fixed on a client, enhancing trust and consistency and minimising critical client information exposure.
  • Stringent client file restrictions that limit access to only authorised team members.
  • Proven policies, procedures and processes, alongside regular training for our staff on confidentiality, security and protocols. At Lumina, we prioritise confidentiality to safeguard our clients’ information and assets.

Lumina’s corporate governance structure is also proudly detailed here.

Lumina’s technical competence and the quality of their questions are top-notch. The team is trustworthy, reliable and technically impressive.
Chief Operating Officer, large specialist investment management firm